Sideshow’s Holiday 2019 Customer Support Hours

As we approach the season of gifts and giving, Sideshow would like to give you an important update about our Customer Support hours during the 2019 holiday season.

Check below for Sideshow’s full Holiday 2019 Customer Support hours for the months of November AND December, as well as final in-stock item shipping deadlines for December. Take careful note of these dates to ensure you get your holiday shopping completed on time!

Holiday Business Hours

On Thursday, November 28th, the Sideshow office will be closed so that our staff can celebrate the day with their loved ones.

On Friday, November 29th, our customer support lines will be open from 6AM-6PM (PT).

On Saturday, November 30th, our customer support lines will be open from 8AM-5PM (PT).

On Saturday, December 7th, our customer support lines will be open from 8AM-5PM (PT).

On Saturday, December 14th, our customer support lines will be open from 8AM-5PM (PT).

On Wednesday, December 25th, Sideshow’s offices will be closed for the holiday.

2019 Holiday Shipping Deadlines

USA Domestic Shipping:

Method –              Order By:  –    Receive By:

Ground –             12/08/19      –    12/20/19

3 Day –                  12/11/19       –    12/20/19

2nd Day Air –    12/12/19       –    12/20/19

Next Day Air –   12/15/19      –    12/20/19


We ship via DHL, UPS, or FedEx International Economy Air service. If orders are placed by December 8th, Sideshow will make every effort to have your product delivered by December 20th. Due to heavy shipments and possible customs delays, we cannot guarantee its arrival before Christmas.

In order to take delivery by Christmas, international customers may request their orders to be shipped via Priority. Shipping by International Priority service could cost twice as much, or more, but orders requested to ship this way that are placed by December 11th should arrive in time for Christmas. Please specify “International Priority” when ordering.

PLEASE NOTE: Some remote delivery areas may require additional time.

Method –                 Order By:  –    Receive By:

Int’l Economy –    12/08/19      –    12/20/19

Int’l Priority –       12/11/19      –    12/20/19

2019 Military Christmas Shipping Cut-off Dates:

To ensure delivery of packages by December 21 to military APO/FPO/DPO addresses overseas, we suggest that orders be placed by the recommended dates listed below. Beat the last-minute rush, order early.

Military Mail via Priority Mail Addressed To:

APO/FPO/DPO AE ZIPs 090-092 – Dec 08
APO/FPO/DPO AE ZIP 093 – Dec 08
APO/FPO/DPO AE ZIPs 094-098 – Dec 08
APO/FPO/DPO AA ZIP 340 – Dec 08
APO/FPO/DPO AP ZIPs 962-966 – Dec 08

For more information, please see our Help Center article about Holiday 2019 Shipping Deadlines.

Looking for the perfect collectible for someone special this winter? (It’s okay if that someone special is yourself!) Sideshow is your place to shop! With collectibles to suit every fandom and budget, you can find gifts for every generation of geek on your holiday list.

Happy holiday shopping, and don’t forget to Let Your Geek Sideshow!